Transparent and fair refund and cancellation guidelines for Hira Science Academy
Last updated: June 8, 2026
At Hira Science Academy, our goal is to provide free, high-quality educational resources that support students and teachers in their learning journey. Since our materials are available digitally and free of charge, refund requests typically do not apply. However, in special cases such as voluntary donations or future paid services, we aim to maintain transparency and fairness.
This policy explains our practices regarding refunds, cancellations, and donations. We encourage you to read this policy carefully to understand your rights and our obligations.
All downloadable materials, including notes, MCQs, numerical problems, and solved exercises, are provided completely free of cost.
✅ No financial transaction involved — refund policies do not apply
Since there is no purchase or financial transaction involved, refund policies are not applicable for these resources. All content is provided as-is for educational purposes.
We gratefully accept donations from supporters who wish to help us expand our educational mission and reach more students across Punjab.
📌 Donations are voluntary and non-refundable
If a donation was made in error or without authorization, please contact us within 7 days of the transaction. We will review your request carefully and issue a refund if it meets our eligibility criteria.
In the future, if Hira Science Academy introduces paid courses, premium content, or subscription-based services, detailed refund and cancellation policies will be clearly displayed on the respective course or product pages before purchase.
🔜 Paid services not yet available — policy will be updated when launched
Any future paid services will include:
Since our current services are 100% free, there are no paid subscriptions or services to cancel. However, if you have made a donation and wish to cancel or request a refund, please follow the process outlined in Section 2.
For any future paid services, cancellation policies will be clearly communicated at the time of purchase.
In the event of a dispute regarding a refund or donation, we encourage you to contact us first to resolve the issue amicably.
We are committed to resolving all disputes fairly and in good faith.
This Refund Policy may be revised periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the date of revision mentioned above.
We encourage you to review this policy regularly to stay informed about our refund and cancellation practices.
If you have questions about this refund policy or wish to request a review of a specific transaction, please contact us:
Email: tayyabgchs@gmail.com
Phone: +92 333 8114798
Address: Near Masjid Usman Ghani, Model Town, Daska, Punjab, Pakistan
Response Time: We aim to respond to all inquiries within 2-3 business days.
Yes, all educational resources including notes, MCQs, numerical problems, and solved exercises are completely free of charge. We believe in making quality education accessible to all students.
Donations are voluntary and generally non-refundable. However, if a donation was made in error or without authorization, please contact us within 7 days. We will review your request on a case-by-case basis.
Currently, all our services are free. If we introduce paid courses in the future, refund and cancellation policies will be clearly displayed on the respective course pages.
To request a donation refund, please contact us via email at tayyabgchs@gmail.com with details of the transaction. We will review your request and respond within 5 business days.
If your refund request is approved, we will process the refund within 7-10 business days. The exact timeline may vary depending on your payment method and financial institution.
You can contact us via email at tayyabgchs@gmail.com or by phone at +92 333 8114798. We aim to respond to all inquiries within 2-3 business days.
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